Fly the Branded Skies

 

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JetBlue just had its best quarter ever, and was just ranked best low-cost carrier by JD Power & Associates. Clearly, this is an airline in serious trouble. AdAge insists jetBlue is in a brand death spiral because of its handling of the Steven Slater incident. Some analysts get some press, including this chestnut: “JetBlue is a brand, whereas the names of other airlines are just that, names.” If anyone knows what that means, please tell me.

Rhapsody in Blue (and Gold)

In one of the strangest examples of the Chinese menu approach United and Continental are taking to their new brand, the new company will keep using George Gershwin’s Rhapsody in Blue as its theme music. United first licensed Rhapsody in Blue in 1987 for $300,000 a year.

That’s quite a bit of money to spend on music. Yet United has invested even more in attaching Rhapsody in Blue to its brand. You hear it in commercials, on the plane, in airports; one company says it has created more than 50 different versions of the piece in genres ranging from jazz to rock to country. Rhapsody in Blue is as integral to United’s brand as its tulip logo designed by Saul Bass.

Which is funny, because of course that tulip logo is on the way out while Rhapsody in Blue remains.   Read more

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